Shipping Policy

Welcome to Cuttofit™! We are dedicated to ensuring a seamless shopping experience, including reliable shipping and support. Please review our shipping policy to understand how we handle deliveries and your peace of mind:

Shipping Rates and Free Shipping

  • Orders Under $59.99: A flat rate shipping fee of $4.99 applies.
  • Orders $59.99 and Over: Enjoy free shipping on your order.

Shipping Times

  • United States: Expect delivery within 7-12 days.
  • International: Delivery typically takes 7-15 days.

Please note that these are estimated delivery times and may vary based on factors such as customs processing and local postal services.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, we've got you covered:

  • Lost Packages: If your package is lost in transit, we will work with the shipping carrier to investigate and resolve the issue promptly. If the package cannot be located, we will issue a full refund or send a replacement at no additional cost to you.
  • Damaged Packages: If your package arrives damaged, please contact us immediately. We will require photo evidence of the damage to initiate a claim with the shipping carrier. Once verified, we will either refund your purchase or send a replacement product as quickly as possible.

Global Shipping

We proudly offer worldwide shipping to ensure our products reach customers globally. Whether you're in the United States or anywhere else, we are committed to delivering your order reliably and securely.

Return and Refund Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you can return the item within 30 days for a full refund. Please refer to our Refund Policy for detailed instructions on how to initiate a return.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please don’t hesitate to contact our customer support team:

Email: support@mycuttofit.com
Phone: +1 864 795 5681
Address:
Cuttofit™
15617 NE Airport Way
Portland, OR 97251-9615
United States

We are here to assist you every step of the way and ensure your shopping experience with us is nothing short of exceptional.